Account Manager
Salary: up to $120,000 + OTE
Location: New York (hybrid)
Our client offers an app-based digital workplace for frontline and service workers, providing performance tools which lead to more engaged staff, increased loyalty & retention, better brand representation & image, and higher revenues.
Role
Work against a quota to manage, renew and grow a portfolio of accounts
Develop a comprehensive understanding of your clients’ challenges, evaluate their growth needs & propose suitable solutions
Run business reviews & deliver satisfaction to customers
Develop trusted advisor status with key accounts & stakeholders
Communicate progress of initiatives to internal & external stakeholders
Forecast & track key account metrics
Manage pipeline and prepare reports on account status, assess account health
Requirements
2-4 years experience in a client-facing target-driven AM/CS/Client Relationship role (retail sector experience preferable)
A track record of achieving quarterly sales targets
Ability to drive value & experience working on ROI methodology
You enjoy being in front of clients & are people orientated by nature
Resourceful attitude with excellent interpersonal & communication skills
Adaptable, creative & execution focused
A positive can-do attitude and ability to motivate others
Commutable to NYC (hybrid working)
What you get
Competitive salary and generous commission scheme
20 days PTO + 8 public holidays (plus 3 floating holidays to choose from)
Medical cover, EAP, critical Illness & life insurance
An amazing 401k
ADP discounts for a whole host of items (including electronics,
Childcare, travel, etc.)
Regular training and coaching to make you even better in your role
Excellent benefits (pension, medical, gym discount, dental, life etc)
Regular team eventsÂ
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