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Sales Engineer

  • Permanent
  • £ 113,000
  • London,United Kingdom
  • Posted August 10, 2022

About the role:

Sales Engineer (Pre-Sales)
Salary: up to £113,000 + OTE
Location: London (hybrid)

Our client believes CX is at the forefront for customer-centric businesses, and a digital & customer first approach is critical to reputations, loyalty & revenues. They offer a cloud software which challenges traditional omnichannel CX & propels contact centres into the modern age.


Own pre-sales technical support of prospects from initial contact through product demonstration and close
Work with Account Executives to acquire, grow and expand Medium & Large Enterprise accounts by addressing technical challenges
Engage with prospect stakeholders to drive solutions to complex technical or business workflow challenges
Assist AEs to thoroughly respond to RFP requests
Provide feedback internally to drive platform and workflow improvements
Coordinate and collaborate with support and implementation teams to ensure the long term success of the client
Continuously develop your knowledge of the product, industry, and sales process


3 years+ experience in enterprise-level pre-sales in CCaaS or contact centre
Technically astute, ideally with exposure to Google Cloud/AWS/Azure
Excellent communication skills, with the ability to present in a value-based style to C-level audiences
An entrepreneurial mindset, self-motivated, resourceful & accountable
Highly organised and strategically minded
Willingness to travel 

What you get

An opportunity to join a rapidly growing vendor with disruptive technology
An ambitious global team with a track record of success
Competitive salary with excellent benefits including stock options
All the equipment you need as well as a budget for home office setup


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